Frequently Asked Questions

Yes, you can rest assured. We create particular FTP accounts for very single purchaser with identical username and password.

100% yes. All our employees have signed a non-disclosure contract where they dedicate themselves to not taking any images out of the workplace or use it for any other motive than for the job you want. Our entire ingredient is also protected by firewall for inbound and outbound security and we use the latest antivirus protection in every computer.

Absolutely not, we surety that all your images will be destroyed after completion of work and we will not usage, sell or share any of them with third parties without compliance.

It depends on your necessity. We can provide nearly any kind of format: if you just demand clipping path then we will use JPG but if you need masking then we will send them in JPG, PSD, PNG or TIFF. Have something in mind already? You can always let us know which category you expect.

Feel free to send us any image, whether it is JPG, PSD, TIFF or EPS. However, we recommend JPG files to save time if your final requirement is OK with this expected format. Please feel fully free to send us what is best for you.

Visit the quote request page. Upload your files, fill in and submit the form. You can expect a reply within short time.

No, there are no restrictions on the file size or amount of images you can send us. However, bear in mind that our online uploaded can’t upload file bigger than 64MB (each file), but you can upload as many smaller files as you require at once. If you have a file bigger than 64MB you will require using the FTP method.

We are always online. Any time, any day; we are waiting here for you 24 hours a in day, 7 days in a week & 365 days in a year. Try us!

Entirety time depends on the complicacy and quantity of your project; we will let you know the turnaround time when we take in your order or request for a quotation. Maximum times you can expect a delivery within 24 hours; however smaller jobs as for 5, 10 or 30 images can be delivered in up to 6 or 12 hours. We understand sometimes the work is urgent and we want to help as much as we can in these cases. Just inform us and we will deliver you best quality that’s our priority.

There are no limit minimums or maximums with Clipping Hand. Send your files, no matter the format, and you will get the same excellent results, because small businesses are as important as large ones.

As always, we have attempted to make it really easy & best for you. Our developers have arranged a few options to download and upload your images. Subscribe here to learn the options.

Thanks to Clipping Hand’s highly skilled DTP occupational, our client’s rarely find any problem with their images. If this happens, don’t think, just inform us an email and we will review it straightaway and do our editors to correct it in record time. Of course, this will not bear in any extra costs for you.

Yes. We have many customers who send us ongoing work throughout the year. If this is your figure you can set up a weekly or monthly payment system. All time you send us an order, we will join it to your one invoice with all the details quantity, including date, batch number, type of service required and price. Before you pay per week/month you will be capable to check if everything is OK and then you make a payment.

All our in house DTP professionals are highly skilled in this kind of work. They will be doing for you, with diverse years of experience and customer care, Clipping Hand’s professional’s surety the excellent quality of their work. We cheek all work up to three times by our QC before sending it to you and we do everything we can to build up a long term trusting relationship with all client’s not only one.

Our demand is very low with others company in this region, where our group of skilled DTP professionals works in a house to repletion. The exactness and time efficiency of their work allows us to serve more customers better and with more competitive prices.

First, you will accept your finished work and you will be capable to revise it. Once you think that you are happy with it, we will transfer you the invoice with all the details you require to pay, including by a link. You can also login to your account to view /see/print your invoices and make payments.

You can set up a monthly payment scheme, it’s depend only what type of job it.

We receive PayPal, Maestro, MasterCard, Visa Electron, Visa, Solo, American Express or Direct Debit. You can also transfer funds to our bank account.